Question by coolgirl07: Does Zales offer any insurance or cleaning on men’s wedding bands?
I am wanting to get my fiance’s wedding band from zales, and the one he wants is only available online. It doesn’t say anything on the website about any sort of warranty or anything on it, it only talks about “free lifetime cleaning and polishing for zales diamond jewelry”. His wedding band does not have any diamonds in it though.
Best answer:
Answer by Spunky
I was a jeweler for Zales for two years.
I know when you buy stuff in-store you can buy a warranty on it. Not sure how it works online, because employees in the stores, have no dealing with it. You can call corporate, they are located in Irving, Texas. You should be able to call 1-800-311-5393 and speak to someone about warranties. I no longer have the “real” phone number, sorry.
As for the cleaning you should be able to take it to any location, any time, and have them clean and polish it, while you wait, at no charge.
Just a quick caution, do not buy a platinum ring. Go with gold or white gold, tungsten carbonide, or stainless steel.
Good luck and congrats!
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